Privacy Policy

Who we are

GetClientRecover ("we," "us," "our") is a service operated by Internet Thrive that helps coaches and course creators automatically follow up with missed calls and cold leads. This policy explains what information we collect, why, and how you can control it.

Information we collect

When you create an account, we collect:

• Your email address and password (stored securely via our authentication provider, Supabase)
• Your Calendly account connection details, if you choose to connect it
• Booking information synced from Calendly: invitee names, emails, and scheduled call times
• Any cold-lead contact lists you choose to upload (name, email, last contact date)
• Billing status and subscription details from PayPal (we do not store your card or bank details ourselves — PayPal handles that directly)
• Records of automated messages sent on your behalf, so you can see what was sent and when

How we use this information

We use the information above solely to operate the service you've signed up for:

• To send call reminders and no-show recovery messages on your behalf
• To re-engage cold leads you've uploaded, per your account settings
• To draft personalized message content using an AI service (Google's Gemini API), based on the name and context of the relevant booking or lead
• To manage your subscription and billing status
• To contact you about your account, such as a failed payment or a broken integration

We do not sell your data, or your leads' data, to anyone.

Third-party services we use

To operate GetClientRecover, we rely on the following third-party services, each of which processes a limited amount of data as described above:

• Supabase — account authentication and database storage
• Calendly — booking and scheduling data, if you connect your account
• PayPal — subscription billing and payment processing
• Resend — sending emails on your behalf (reminders, recovery messages, account emails)
• Google (Gemini API) — drafting personalized message content
• Google Firebase / Google Cloud — application hosting

Your leads' and clients' data

If you upload contact information belonging to your own clients or leads, you are responsible for having the right to share that information with us for the purpose of automated follow-up. We process it only to provide the service back to you, and do not use it for any other purpose.

Data retention and deletion

We retain your account data for as long as your account is active. If you'd like your account and associated data deleted, contact us at the email below and we will process your request within a reasonable time.

Contact us

If you have any questions about this policy or your data, contact us at hello@getclientrecover.internetthrive.com.